Terms of Service

**"Service"** refers to the FinanceSupport platform, including all features, applications, content, and services provided.

**"User"** or **"you"** refers to individuals or entities that access or use the Service.

**"Tenant"** refers to a business entity that subscribes to our Service to manage their finance operations.

**"Customer"** refers to end-users of Tenant's services who may access limited features of the platform.

**"Content"** refers to all data, text, images, and other materials uploaded, submitted, or displayed on the Service.

To use FinanceSupport, you must:

Business users must be properly registered entities authorized to conduct financial services in their jurisdiction.

Account Creation:

When you create an account, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of these Terms.

Account Security:

You are responsible for:

We reserve the right to disable any account if we believe you have violated these Terms.

Multi-Tenant Access:

If you are granted access to multiple tenant accounts, you must maintain the confidentiality of each tenant's data and not share information between tenants.

License Grant:

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

Restrictions:

You agree not to:

API Usage:

Access to our API is subject to additional terms and rate limits. Abuse of API access may result in suspension.

Ownership:

You retain ownership of all Content you submit to the Service. By submitting Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process such Content solely for providing the Service.

Responsibility:

You are solely responsible for:

Prohibited Content:

You may not submit Content that:

Subscription Plans:

Access to the Service requires a paid subscription. Different plans offer different features and usage limits.

Billing:

Free Trial:

If offered, free trials automatically convert to paid subscriptions unless cancelled before the trial ends.

Taxes:

You are responsible for all applicable taxes. We will add GST/VAT as required by law.

Payment Disputes:

Any billing disputes must be reported within 30 days of the charge.

Termination by You:

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

Termination by Us:

We may suspend or terminate your account if:

Effect of Termination:

Upon termination:

No Refunds:

Termination does not entitle you to a refund of any prepaid fees.

Data Processing:

Our use of your data is governed by our Privacy Policy, which is incorporated into these Terms.

Your Obligations:

If you collect personal data through our Service, you must:

Data Processing Agreement:

Business users may request a Data Processing Agreement (DPA) for GDPR compliance.

As-Is Basis:

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

No Warranty:

We do not warrant that:

Financial Decisions:

We do not provide financial advice. You are solely responsible for your business decisions made using the Service.

Limitation:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FINANCESUPPORT SHALL NOT BE LIABLE FOR:

Exceptions:

These limitations do not apply where prohibited by law or in cases of gross negligence or willful misconduct.

Essential Purpose:

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability will be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless FinanceSupport and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

Governing Law:

These Terms are governed by the laws of India, without regard to conflict of law principles.

Arbitration:

Any dispute arising from these Terms shall be resolved through binding arbitration in Bangalore, India, under the Arbitration and Conciliation Act, 1996.

Class Action Waiver:

You agree to resolve disputes individually and waive any right to participate in class actions.

Jurisdiction:

For any matters not subject to arbitration, the courts of Bangalore, India shall have exclusive jurisdiction.

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

Your continued use of the Service after changes constitutes acceptance. If you disagree with changes, you must stop using the Service.

Material changes will take effect 30 days after notification.

Entire Agreement:

These Terms, together with the Privacy Policy and any additional agreements, constitute the entire agreement between you and FinanceSupport.

Severability:

If any provision is found unenforceable, the remaining provisions will continue in effect.

Waiver:

Our failure to enforce any provision does not constitute a waiver of that provision.

Assignment:

You may not assign these Terms without our consent. We may assign these Terms to an affiliate or successor.

Force Majeure:

We are not liable for failures or delays due to circumstances beyond our reasonable control.

Notices:

Notices to us should be sent to [email protected]. Notices to you will be sent to your registered email address.

For questions about these Terms, please contact us:

Legal Department

FinanceSupport Technologies Pvt. Ltd.

Email: [email protected]

Phone: +91 9023521632

Address: First Floor, Shop No 26, Ganpati Square, Barnala, Punjab, India