Refund & Cancellation Policy

Subscription fees for FinancePanel are not refundable, including for a period you have started but not fully used.

Instead of a refund, every plan begins with a 14-day free trial with full access to the features of the plan and no card required. The trial is how you decide whether FinancePanel suits your business, before any money changes hands.

You can cancel at any time. Cancelling stops the next renewal; it does not refund the period already paid for, and you keep access until that period ends.

If 14 days is not long enough to judge it, write to us before the trial ends and ask. An extension is at our discretion, but we would rather extend a trial than take money from somebody who has not decided.

FinancePanel is software delivered immediately and in full. From the moment a subscription starts you have your business's data, your borrowers, your collectors and your reports running on it, and that cannot be returned at the end of a month the way goods can.

This is why the trial exists and why it is a real trial rather than a limited demonstration — the evaluation happens before payment, not after.

This applies to:

You can cancel from Settings → Subscription inside your account at any time, without contacting us and without giving a reason.

Before you cancel, export what you need: loan portfolios, payment history, customer records and reports can all be downloaded from the reports screens.

There are cases where a refund is right, and we will make one without argument:

Where the law of your country gives you a refund right that this policy does not, the law wins. Nothing here removes a statutory right.

Write to support@quantumbytes.co.in from the email address on the account, with:

We will reply within 3 working days telling you whether the refund is being made and why.

Where a refund is due, we start it within 5 working days of agreeing to it.

Razorpay then returns the money to the original payment method. The bank or card issuer controls that last step and usually takes a further 5 to 10 working days. We cannot make it faster, and we cannot refund to a different account than the one that paid.

A refund is always made to the original payment method, in the original currency.

If this policy changes, the version in force is the one published on this page on the day you paid. We will not apply a later, less generous version to a payment you have already made.

Material changes will be announced inside the product at least 14 days before they take effect.

QuantumBytes

First Floor, Shop No 26, Ganpati Square, Barnala, Punjab, India

Email: support@quantumbytes.co.in

Phone: +91 9023521632